Engineering Technical Services

The Engineering Technical Services (ETS) department provides fleet technical management, continuing airworthiness management and technical support functions for one of the most technologically advanced fleets of aircraft in the world, ensuring it operates at the highest level of safety, reliability, cost effectiveness and passenger comfort.

The engineers and technical staff in this department engage actively with aircraft manufacturers and vendors to drive the development of new aircraft technologies and systems. Engineering Technical Services includes Fleet Technical Management, GCAA/EASA Design Organization, Maintenance Programmes & Configuration and Technical Publications.