The Product Support Agreement section works in coordination with Emirates Engineering’s user groups and Procurement Managers. They negotiate terms and conditions for product support to ensure full remedies coverage and reduce maintenance costs exposure to the minimum level possible.
Digital copies and summaries of all product support agreements (PSAs) are available via electronic access for easy reference. This section works with Emirates Engineering’s user groups to enhance the PSAs and update them where applicable. All updates are immediately reflected in the relevant digital repository.